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英文版也直接贴上来吧:7 ]: `) m2 C" P
Example 9 – Monitoring and measuring devices
$ v- U- e& m" X: B9 V# w$ r. Z: V: ~Situation:
" F: t/ A# Q+ @' BA small training organization provides training to people who are not currently working and would like to
/ U% \& C! h. Gupgrade their skills. The organization carries out practical skills training. In this process the participants7 T! `4 k1 H6 ~8 R# t: f, F
practice the use of simple measuring equipment such as rulers, spirit levels and plumb lines. The
8 O5 K1 {' \" w3 `: ~organization’s product is the skills development, and not the crafted items produced by the participants.: X+ h% T q: T1 T( @- o$ `" x" l
The training organization has implemented ISO 9001: 2000 QMS and claims conformity to the standard& D! w; Q5 @. w( {$ S0 j8 g) ?
with the exclusion of sub-clause 7.6 Control of monitoring and measuring devices.5 [* N! J0 t, v L7 g
Issue(s)5 }& @0 k2 p" B0 {
Can the small training organization exclude sub-clause 7.6 Control of monitoring and measuring devices( X. O: E! Z7 ~; K/ f
from its QMS and claim conformity to ISO 9001:2008./ r" \5 ?9 t- |; ^- T: y5 z2 N
Analysis and conclusion:
, k' _8 r! u( ]" |5 E1 dIn this example the simple measuring devices that have been mentioned (rules, spirit-levels and plumb
/ T4 d) |1 v! |+ Q2 \0 Olines) are a diversion and are not the correct items to be focusing on when considering the exclusion of5 [9 y9 D, g3 g# V# p' ]( C% b' r
sub-clause 7.6. Instead, it is the training that is the product being delivered and to which attention should: u: b/ i, t0 w+ l
be given. The organization should be controlling the monitoring and measuring devices that are needed
4 [4 E. i1 b7 R* ]' e7 Lto provide evidence of the conformity of the product (training/education) to requirements, e.g. tests and
4 W; b1 A' B5 y' A/ P. i2 l. B+ W! hstudent satisfaction surveys, reports related to students finding jobs, etc. (In this instance, the necessary7 }6 X& B' v) j2 _
control may be demonstrated through verification or validation of the measuring and monitoring devices,1 F8 P7 f* |& t; k" u W
e.g. though pilot testing of the survey questionnaires).. g+ M! l2 ]& |, k
The organization may be able to justify the exclusion of those requirements in the sub-clause that, Z6 r+ [0 E5 k' y8 w4 D8 U2 c
specifically relate to the calibration of measuring equipment [in 7.6 bullets (a) to (e)], if it decides that the, x& g( j/ z0 @! _. g5 N" e6 o% g
simple measuring equipment does not need to be calibrated. It may however be necessary for the
8 M" }5 T' m& h* A2 g3 norganization to provide the students with training in checking the accuracy of their equipment (rules, sprit5 k3 S+ v6 j, m: ]
levels etc.), in which case even these requirements could not be excluded.0 J4 A& b' i6 j2 V" b
In conclusion, sub-clause 7.6 could not be excluded in its entirety, only in part. |
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