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发表于 2011-4-18 21:32:50
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英文版也直接贴上来吧:
! R( |5 D. S1 @3 V' @" \' yExample 9 – Monitoring and measuring devices: p0 @! b0 n# s) K; S9 \. {
Situation:
5 a5 O2 B- Y7 y9 {( u) a8 ?A small training organization provides training to people who are not currently working and would like to4 W/ W5 ^ h2 E/ e# Z
upgrade their skills. The organization carries out practical skills training. In this process the participants' q& r- j& |6 C
practice the use of simple measuring equipment such as rulers, spirit levels and plumb lines. The% f3 ?5 Z5 I9 l* ^2 x/ V% L
organization’s product is the skills development, and not the crafted items produced by the participants. d) h* Y. J9 U$ s) V6 T
The training organization has implemented ISO 9001: 2000 QMS and claims conformity to the standard
4 F9 Z3 v' M2 t: d' G9 I7 swith the exclusion of sub-clause 7.6 Control of monitoring and measuring devices.
# ~ ?$ J% [+ [% V: k* MIssue(s)2 y/ X- e$ C, l j. U. R( J- N
Can the small training organization exclude sub-clause 7.6 Control of monitoring and measuring devices
3 B7 l. ]6 b+ {8 p( z }from its QMS and claim conformity to ISO 9001:2008.
7 m* x( u* b- |6 R: fAnalysis and conclusion:
) W# h3 M4 v- t+ c6 T0 ^: AIn this example the simple measuring devices that have been mentioned (rules, spirit-levels and plumb
3 q, G8 B. d. }9 ]lines) are a diversion and are not the correct items to be focusing on when considering the exclusion of7 {4 n8 P V9 R9 ^% D/ {! V' k
sub-clause 7.6. Instead, it is the training that is the product being delivered and to which attention should
' \' Y$ S8 H- U/ u! f4 ^ Zbe given. The organization should be controlling the monitoring and measuring devices that are needed3 u5 x9 S$ b% |/ d$ c. U8 {8 @, i
to provide evidence of the conformity of the product (training/education) to requirements, e.g. tests and
) a& Y, I9 O* e9 G+ G6 d g+ ystudent satisfaction surveys, reports related to students finding jobs, etc. (In this instance, the necessary# Y) U5 K' o* r. t% l
control may be demonstrated through verification or validation of the measuring and monitoring devices,! i5 W% ?/ [2 Q5 K1 k9 r* M
e.g. though pilot testing of the survey questionnaires).( @2 t5 Z( Q$ @2 D j6 _6 }8 c c* d
The organization may be able to justify the exclusion of those requirements in the sub-clause that! ^9 s9 Z# l. @3 c8 y; E% X
specifically relate to the calibration of measuring equipment [in 7.6 bullets (a) to (e)], if it decides that the% o" y* L0 R. ^6 a1 V
simple measuring equipment does not need to be calibrated. It may however be necessary for the
Y5 d8 \( d* q* w; morganization to provide the students with training in checking the accuracy of their equipment (rules, sprit
3 z# ~6 n5 x* Zlevels etc.), in which case even these requirements could not be excluded.
9 i7 F4 s3 ]( \* |! \2 gIn conclusion, sub-clause 7.6 could not be excluded in its entirety, only in part. |
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