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英文版也直接贴上来吧：5 u9 o/ r! Z U* {% I" ]
Example 9 – Monitoring and measuring devices" [+ ^- n+ O, k( {5 |" E- C
Situation:4 d0 |1 d) @& O% a- h# W& X
A small training organization provides training to people who are not currently working and would like to* [$ A# b& ^0 O( k$ o$ d" X
upgrade their skills. The organization carries out practical skills training. In this process the participants# R) J* m& z* Q
practice the use of simple measuring equipment such as rulers, spirit levels and plumb lines. The
1 L# ]( F6 k. ]8 B- J) n0 ^organization’s product is the skills development, and not the crafted items produced by the participants.
5 ^3 U6 l: G" ?* f. [% xThe training organization has implemented ISO 9001: 2000 QMS and claims conformity to the standard9 @) `4 r& f" v S6 Y7 T' {
with the exclusion of sub-clause 7.6 Control of monitoring and measuring devices.( [1 w2 r T4 r9 j4 ~- y/ S4 q
Issue(s)* d8 }% g, ~+ e) S5 ]( b
Can the small training organization exclude sub-clause 7.6 Control of monitoring and measuring devices
3 i+ J2 }7 i! J: H4 ufrom its QMS and claim conformity to ISO 9001:2008.+ h- E' T0 ~4 c O' o9 J% e# ^. t' M
Analysis and conclusion:
3 C2 m* `' @+ q& K% ~3 F/ B3 ^( nIn this example the simple measuring devices that have been mentioned (rules, spirit-levels and plumb+ u& ~0 b" H, \- J) r$ X$ ^
lines) are a diversion and are not the correct items to be focusing on when considering the exclusion of
: k! D1 s( _7 Z5 N2 bsub-clause 7.6. Instead, it is the training that is the product being delivered and to which attention should
/ Q" x2 m# V% I( s+ u1 B$ Rbe given. The organization should be controlling the monitoring and measuring devices that are needed2 |0 M4 e1 A% A* x1 z3 @$ L- C
to provide evidence of the conformity of the product (training/education) to requirements, e.g. tests and
6 k2 Z, W* ]( K! C" p/ Gstudent satisfaction surveys, reports related to students finding jobs, etc. (In this instance, the necessary& d$ q( l/ [, {4 r2 L3 H
control may be demonstrated through verification or validation of the measuring and monitoring devices,
" X% l$ _% G* V0 ] `e.g. though pilot testing of the survey questionnaires).
& G! f+ L% \$ e/ \% M8 mThe organization may be able to justify the exclusion of those requirements in the sub-clause that$ P+ ]% _$ N* K2 _. ` ^4 ]
specifically relate to the calibration of measuring equipment [in 7.6 bullets (a) to (e)], if it decides that the
- s3 j F# F0 l$ }% ksimple measuring equipment does not need to be calibrated. It may however be necessary for the2 ]9 V8 K9 u! d
organization to provide the students with training in checking the accuracy of their equipment (rules, sprit
, {. D3 {9 I/ C' Z Ulevels etc.), in which case even these requirements could not be excluded.
: D2 I. H& c1 p0 \1 u/ C. R/ {In conclusion, sub-clause 7.6 could not be excluded in its entirety, only in part. |
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发表于 4-11 12:28:33
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