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发表于 2011-4-18 21:32:50
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英文版也直接贴上来吧:1 a* E r3 }6 ]( ^- j
Example 9 – Monitoring and measuring devices
/ ^6 G6 x, r+ c7 F( CSituation:+ z0 Y/ ]+ `" E2 h
A small training organization provides training to people who are not currently working and would like to# J. _# c: o& V# b0 E
upgrade their skills. The organization carries out practical skills training. In this process the participants) i9 w) ?5 `& f8 L% G$ B
practice the use of simple measuring equipment such as rulers, spirit levels and plumb lines. The
7 f1 T8 v5 m" O3 }; v/ Norganization’s product is the skills development, and not the crafted items produced by the participants.
2 m& Z. v8 U1 @The training organization has implemented ISO 9001: 2000 QMS and claims conformity to the standard
) {: Y3 M* F c v9 d9 Qwith the exclusion of sub-clause 7.6 Control of monitoring and measuring devices.
8 O0 I" b3 F5 j0 f5 bIssue(s)
# t$ q4 n; y8 p3 f- mCan the small training organization exclude sub-clause 7.6 Control of monitoring and measuring devices( b2 C/ \: S* R( ~
from its QMS and claim conformity to ISO 9001:2008.
: J% t' V" E" k$ `# BAnalysis and conclusion:
5 Z* {) ?$ Z1 S2 ~; cIn this example the simple measuring devices that have been mentioned (rules, spirit-levels and plumb
- j f! S# }! L5 h; Plines) are a diversion and are not the correct items to be focusing on when considering the exclusion of7 I; N( y8 s: s& x; u' e! P
sub-clause 7.6. Instead, it is the training that is the product being delivered and to which attention should
+ |7 t: [& d. I3 z2 U. ebe given. The organization should be controlling the monitoring and measuring devices that are needed) v1 A2 C6 \) ~; s1 E ~% O
to provide evidence of the conformity of the product (training/education) to requirements, e.g. tests and
9 o0 I8 _- _/ r7 w) }9 _8 \student satisfaction surveys, reports related to students finding jobs, etc. (In this instance, the necessary
, s2 K' k+ s$ ^' q% U2 C% `control may be demonstrated through verification or validation of the measuring and monitoring devices,' B3 W- F2 r9 D: f
e.g. though pilot testing of the survey questionnaires).
- B. G* D! `7 r1 L @The organization may be able to justify the exclusion of those requirements in the sub-clause that
9 c; c& k# j9 Rspecifically relate to the calibration of measuring equipment [in 7.6 bullets (a) to (e)], if it decides that the( a9 `7 ^/ a0 G$ V( N
simple measuring equipment does not need to be calibrated. It may however be necessary for the
' q- c& E% E1 N7 @- Xorganization to provide the students with training in checking the accuracy of their equipment (rules, sprit
6 m# R" [" B, {+ U3 D; Tlevels etc.), in which case even these requirements could not be excluded.; p4 N; b( D7 V9 V
In conclusion, sub-clause 7.6 could not be excluded in its entirety, only in part. |
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