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Top management shall ensure that quality objectives, including those needed to meet requirements for product [see 7.1 a]], are established at relevant functions and levels within the organization. The quality objectives shall be measurable and consistent with the quality policy.. @2 [4 @$ ]7 ?9 b
5.4.1.1 Quality objective--Supplemental5 P7 t3 s' g* V( N: V/ U
Top management shall define quality objectives and measurements that shall be included in the business plan and used to deploy the quality policy.- h4 O5 [6 G2 T: L( s& N1 |* X
Failure:, |# z6 \7 z$ Z; M$ o! v% w7 ^
Quality objectives management process was not implemented effectively.
+ ^3 i! N2 v& JEvidence:+ S! H$ S: v( m* f( t9 N; Z
1. The control of objective definition was not always well done. Eg. the objective: PPM decrease rate of product delivery .
& l: h2 c7 y9 Z: R6 p2. The calculation and analysis of quality objectives was not well done. Eg.Equipment Failure rate.7 A m' C! W' @) V8 ?- F
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IP卡
狗仔卡
发表于 2011-4-9 11:17:48
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