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Quality management systems provide a framework for focus on customer and product requirements, process performance and effectiveness with emphasis on continual improvement and objective measurement. ISO9001 is the most common and globally recognized standard providing assurance for the quality of goods and services in supplier-customer relations. It is applicable to any manufacturing or service provider. Increasingly quality management system standards for specific industry sectors exist and DNV holds accreditation for certification of most including: IT Service Management(ISO20000) Automotive(ISO/TS16949) Aerospace Telecom (TL 9000 Medical devices (ISO 13485 Feed & food safety Electrostatic Discharge (ANSI/ESD S20.20) |